Locating the order confirmation number
How do I find my order confirmation number?
- Touch
.
- Touch
.
Touch Order History.
Your order number and details will display.
How do I send images to the KODAK Kiosk using the KODAK MOMENTS app?
Using APPLE Devices
IMPORTANT! Make sure that the KODAK MOMENTS App is installed on your APPLE device.
On your phone:
- Launch the Kodak Moments app
- Tap the Kiosk ICON
- Tap Choose New Photos
NOTE: This option may use data . We recommend using a Wi-Fi network connection.
4. Tap the photos when finished touch Next
On the Kiosk
- Follow the on-screen instructions for making a product.
- Select Picture Source - choose Mobile Device
3. Select Using Wi-Fi
4. When asked: "Do you currently have the KODAK MOMENTS App installed on your phone?", select Yes
5. Screen will display a Network Name & Session Password.
On your phone:
- Tap Settings
> Wi-Fi
- Select the Wi-Fi Network: Look at the Kiosk screen and choose matching Wi-Fi network
- Enter the Session Password: to Join Network
- Now return to the Kodak Moments App.
- Photos will begin to transfer.
System Requirements
What are the device / OS requirements for running the App?
APPLE Devices:
Device Operating System
Apple iPhones or iPads iOS 11.0 and later
ANDROID Devices:
Device Operating System
ANDROID Phones 6.0 (Marshmallow) or later
Ordering Prints
How do I order prints?
First time setup - Create an Account
- Touch Sign Up
- Touch Sign Up with EMAIL, FACEBOOK OR GOOGLE
- Touch check box to agree with the Terms & Conditions
- Follow the instructions to complete Account Sign Up
NOTE: This Print option uses data . We recommend using a Wi-Fi network connection.
- Ship to Home - Shop products will be shipped to address provided.
- Touch Prints.
- Select a print size.
- Select photos.
- Select an image source – Camera Roll, Albums, social media sites.
- Touch photos to select them.
NOTE: Select photos from multiple sources, as needed.
- Touch Next.
- Review each photo selected and edit the order. (Touch Photo to Crop/edit )
To... Do this... Edit photos - Touch the photo.
- Use editing tools:
- Touch
to rotate 90°.
- Touch
to crop and center.
- Touch
to correct red-eye.
- Touch
to add effects to photo.
- Touch
to apply color filters.
- Touch
to apply Perfect Touch auto-correction.
- Touch
- Touch Done
Change print quantity - Touch the displayed quantity.
- Swipe to scroll values.
- Touch the desired quantity.
Add print size(s) - Touch Add sizes.
- Select each desired print size.
- Touch Save.
- Touch Add to Cart.
- Follow the instructions for your delivery:
Cart - Enter Promo Code if available
- Verify the Shipping Address.
- Shipping & Handling charge listed
- All products are shipped using Standard delivery
- Package will arrive within 5-9 Business days
Note:
“Business days” are considered to be Monday through Friday, not including
holidays or scheduled service interruptions. Please check with your local
postal service for all observed holidays that may delay receipt of your shipment.
4. Select Checkout for payment
- Follow the instructions for your delivery:
Quality issues with an order placed with the KODAK Moments App
What can I do if I am not happy with the quality of my order?
It is very important to us that you are delighted with your order. If the products that you receive are defective in any way, we will do whatever we can to resolve the issue. Please contact us and describe the problem.
No photos or albums appear in the app
One of these messages appears when I select photos in the app:
- "This app requires access to your Photos. Go into your device settings and enable Photos for the app."
- "No Images or Albums found."
To resolve:
- Touch:
- Settings
- Privacy
- Photos
- Settings
Find the KODAK Moments icon, then tap the slider (on) to enablepermission.
Using the KODAK Moments App
What can I do with the KODAK Moments App?
You can use the KODAK Moments App to do creative things with your images, including printing and sharing with friends. You can order prints and enlargements, as well as photo gifts, photo books, and other fun products.
Connecting and printing to the KODAK Print Place
How do I send photos from my iOS Device to the KODAK Print Place for printing?
To send photos from your iOS Device for printing, you must first connect to the Print Place.
- Touch:
- Settings
- Wi-Fi
- Settings
- Select the KODAK-PRINT-PLACE network.
A check mark displays when your device is connected to the Print Place.
To select and print your photos:
- Launch the KODAK MOMENTS App.
Touch Choose Photos.
Downloading the KODAK Moments App
How can I get the KODAK Moments App?
The KODAK Moments App is available as a free download for Apple and ANDROID Devices. Go to the Apple App Store or Google Play, and search for the KODAK Moments App to download to your device.
How to find Kodak Moments Version number
How do I find Kodak Moments version number?
- Touch
.
- Touch
.
- Touch Help
- Touch About
KODAK Moments App will not install
The app appears to be installing, but installation does not complete.
To resolve:
- Power cycle your phone or tablet (i.e., turn the device off, then on).
- Access the Internet using a Wi-Fi connection.
- Install the app.
- Check your device for updates, and upgrade if necessary. (This will help address issues with your device.)
How to stop Kodak Moments push notifications.
You can manage Kodak Moments app push notifications.
Follow the steps below to Turn notification OFF/ON
1) Touch "Settings"
2) Touch
3) Touch
4) Move "Allow notification" button to OFF position